Privacy Policy

Summary of Key Points

This summary provides key points from our privacy notice. For more details, use the table of contents above or click the links below.

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when you register, express interest in our Services, participate in activities, or contact us. This may include:

• Names
• Phone numbers
• Email addresses
• Usernames
• Passwords
• Contact preferences
• Contact or authentication data

Sensitive Information

We may process sensitive information (e.g., health or financial data) only when necessary, with your consent, or as permitted by law.

Social Media Login Data

If you register using a social media account, we may receive information like your name, email, and profile picture. See How Do We Handle Your Social Logins? for details.

Application Data

If you use our applications, we may collect:

• Geolocation Information: We may request location data for certain services. You can modify permissions in your device settings.
• Mobile Device Access: We may request access to features like your camera. You can modify permissions in your device settings.
• Mobile Device Data: We collect device information (e.g., device ID, model, IP address) and application usage data.
• Push Notifications: We may send notifications about your account or features. You can opt out in your device settings.

This information helps maintain security, troubleshoot issues, and support analytics.

Information Automatically Collected

We automatically collect information like IP address, browser type, device characteristics, and usage data to maintain security and improve our Services.

• Log and Usage Data: Includes IP address, browser settings, and activity details (e.g., pages viewed, timestamps).
• Location Data: We may collect imprecise location data based on your IP address. You can opt out via device settings.

All personal information you provide must be true, complete, and accurate. Please notify us of any changes.

2. How Do We Process Your Information?

We process your information to:

• Facilitate account creation and authentication
• Deliver and manage services
• Respond to inquiries and provide support
• Send administrative information
• Fulfill and manage orders
• Enable user-to-user communications
• Request feedback
• Protect our Services (e.g., fraud prevention)
• Identify usage trends
• Protect vital interests

3. What Legal Bases Do We Rely On?

If You Are in the EU or UK

We rely on the following legal bases under GDPR:

• Consent: You may withdraw consent at any time. Learn more.
• Performance of a Contract: To provide our Services or fulfill requests.
• Legitimate Interests: To improve Services, prevent fraud, or enhance user experience.
• Legal Obligations: To comply with legal requirements.
• Vital Interests: To protect safety.

If You Are in Canada

We process your information with express or implied consent, which you can withdraw. Learn more. We may also process without consent in cases like fraud prevention or legal compliance.

4. When and With Whom Do We Share Your Information?

We share data with third parties who perform services for us, such as:

• Third-Party Accounts: Facebook and Google accounts
• Cloud Computing: Google Cloud Platform
• Functionality: Cloud Firestore, Cloud Storage for Firebase, Cloud Functions for Firebase
• Analytics: Google Analytics for Firebase
• Performance Monitoring: Firebase Crash Reporting, Firebase Performance Monitoring

We may also share information during business transfers, with other users (e.g., public posts), or via offer walls.

5. How Do We Handle Your Social Logins?

If you use social media to log in, we may receive your name, email, and profile picture. We use this information only as described in this policy. Review the social media provider's privacy policy for details.

6. How Long Do We Keep Your Information?

We keep your information for the purposes outlined in this notice unless a longer retention period is required by law. When no longer needed, we delete or anonymize it.

7. How Do We Keep Your Information Safe?

We implement technical and organizational measures to secure your data, but no system is 100% secure. Access our Services in a secure environment.

8. What Are Your Privacy Rights?

In regions like the EEA, UK, or Canada, you may have rights to:

• Request access to your data
• Request correction or deletion
• Restrict processing
• Request data portability
• Object to processing

Account Information

You can review or update your account information via your account settings. To terminate your account, contact us. We may retain some data for legal or security purposes.

9. Controls for Do-Not-Track Features

We do not currently respond to Do-Not-Track signals, as no uniform standard exists. We will update this notice if a standard is adopted.

10. Do California Residents Have Specific Privacy Rights?

Under the California "Shine The Light" law, you may request information about data shared with third parties for marketing. California residents under 18 with registered accounts may request removal of public posts. Contact us at contact@quedix.com.

CCPA Privacy Notice

We have collected the following categories of personal information in the past 12 months:

We disclose categories A, B, C, D, and G to third parties for business purposes. We do not sell personal information. Your CCPA rights include deletion, access, and non-discrimination. Contact us to exercise these rights.

11. Do We Make Updates to This Notice?

We may update this notice, indicating changes with a revised date. Material changes will be prominently notified.

12. How Can You Contact Us About This Notice?

13. How Can You Review, Update, or Delete the Data We Collect From You?

You may request access, updates, or deletion of your data via your User Profile Page or by emailing contact@quedix.com.